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Not completely happy with your product? You can return or exchange unwanted items up to 35 days after purchase. - extended to 61 days during Covid-19 pandemic.
The only items that we cannot accept are earrings for pierced ears and perishable items, such as food or drink.
If there is an issue with the product please contact the Royal Armouries online shop customer service team via email at firstname.lastname@example.org