Shipping
Industrial strike action
Please note that our parcels are dispatched using Parcelforce and Royal Mail services. Due to industrial strike action you may experience some delay with receiving your orders. We will continue to prepare parcels for shipment and collection.
We are monitoring the situation and have noted the following days as strike days:
Friday 23 December 2022
Saturday 24 December 2022
We endeavour to pack and ship each order as soon as possible, but please allow up to 3 working days for us to process your order before dispatch. Estimated shipping times are listed below for each postage rate.
UK post and packing services and charges
Estimated shipping charges* and delivery times** are listed below.
|
UK |
||
|
|
Postage Rate |
Cost |
|
|
Collect in store |
FREE |
|
Parcelforce 24 |
Next working day |
£12 |
|
Parcelforce 48 |
2 working days |
£10 |
|
UK Standard |
UK Standard 3-5 working days |
£3.95 |
Express delivery is only available on UK orders.
Please note that it is the customer's responsibility to ensure that there is someone available at the delivery address to accept the parcel. Orders are posted either with Royal Mail or couriers dependent on the size and weight of the order.
Orders placed after 3pm will be processed by staff from the museum the following day.
Age verification
All sales for bladed articles, replica firearms and alcohol require age verification. Please select our Parcelforce age check service at checkout to proceed with the order.
Collect in store: If you choose to collect in store, we will send you a notification once your order is ready to collect. Collections can be made from the shop at Royal Armouries Museum, Leeds during opening hours. You will be required to show your order confirmation email and a form of ID for the name on the order. Limited short stay, road-side parking is available on Clarence Road or Citipark operate the nearby Leeds Dock multi-storey car park. Please note that parking charges may apply.
European post and packing services and charges
All European orders will be sent by courier. The estimated delivery time for European deliveries is 7-10 working days*** but this is not guaranteed.
Please note that some products are not available to ship outside of the UK. A full list can be found on Restricted Items. Orders placed with a non-UK delivery address that include a restricted item may be subject to cancellation and a refund will be issued. If you are unsure, please contact us before ordering.
|
Europe
|
|||
|
Countries |
Weight |
Postage Rate |
Cost |
|
Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain |
Up to 2kg |
European Zone 1 |
£30.00 |
|
Over 2kg |
European Zone 1 |
£35.00 |
|
|
Andorra, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Poland, Romania, San Marino, Slovakia, Slovenia, Sweden, Switzerland |
Up to 2kg |
European Zone 2 |
£30.00 |
|
Over 2kg |
European Zone 2 |
£35.00 |
|
|
Armenia, Belarus, Cyprus, Faroe Islands, Georgie, Greece, Iceland, Liechtenstein, Malta, Moldova, Montenegro, North Macedonia, Norway, Serbia, Turkey, Ukraine |
Up to 2kg |
European Zone 3 |
£30.00 |
|
Over 2kg |
European Zone 3 |
£35.00 |
|
|
Bosnia and Herzegovina, Gibraltar, Greenland, Holy See, Russia |
Up to 2kg |
European Zone 4 |
£30.00 |
|
Over 2kg |
European Zone 4 |
£45.99 |
|
Please be advised that you are responsible for any import duty that may be charged on delivery of your order. If you are unsure, we advise you to check with your own customs and excise department before placing an order.
Express delivery can be arranged on an order to order basis, but you will need to contact us by email or phone to arrange this.
Rest of world post and packing services and charges
All rest of world orders will be sent by courier. The estimated delivery time for rest of world orders is 10-14 working days*** but this is not guaranteed. Rest of world shipping charges are calculated by the weight of each item.
Please note that some products are not available to ship outside of the UK. A full list can be found on Restricted Items. Orders placed with a non-UK delivery address that include a restricted item may be subject to cancellation and a refund will be issued. If you are unsure, please contact us before ordering.
|
Rest of World
|
|||
|
Countries |
Weight |
Postage Rate |
Cost |
|
Bangladesh, Canada, India, Indonesia, Kuwait, Myanmar, Pakistan, Philippines, Sri Lanka, Thailand, United States |
Up to 2kg |
Rest of World Zone 1 |
£35.00 |
|
Over 2kg |
Rest of World Zone 1 |
£45.00 |
|
|
Australia, Bahrain, Barbados, Bermuda, China, Egypt, Hong Kong, Israel, Japan, Jordan, Malaysia, Mexico, New Zealand, Oman, Saudi Arabia, Singapore, Taiwan, United Arab Emirates, Vietnam |
Up to 2kg |
Rest of World Zone 2 |
£35.00 |
|
Over 2kg |
Rest of World Zone 2 |
£45.00 |
|
|
Argentina, Brazil, Chile, Kenya, Qatar, South Africa |
Up to 2kg |
Rest of World Zone 3 |
£35.00 |
|
Over 2kg |
Rest of World Zone 3 |
£45.00 |
|
Please be advised that you are responsible for any import duty that may be charged on delivery of your order. If you are unsure, we advise you to check with your own customs and excise department before placing an order.
Express delivery can be arranged on an order to order basis, but you will need to contact us by email or phone to arrange this.
Contact us
If you would like an update on your order or would like to arrange express delivery for European or rest of world orders please email us at shopping@armouries.org.uk or by phone on 0113 220 1867.
* Please note that the shipping charges stated here are a rough guide and the final shipping charge displayed at checkout may vary.
** All delivery times are estimates. All delivery times are subject a dispatch time of up to 3 working days.
*** This does not include weekends and bank holidays.