We endeavour to pack and ship each order as soon as possible, however, our courier collections take place Monday to Friday. Estimated shipping times are listed below for each postage rate.
Please note that order must be placed before 1pm for guaranteed next day delivery. Any orders placed after this time may not be processed until the next day. Parcelforce 24 and 48 orders placed on a weekend/bank holiday will be fulfilled on the next working day.
Estimated shipping charges* and delivery times** are listed below.
Collect instore (Leeds Museum Shop)
Parcelforce Express 24
Next working day
|Parcelforce Express 24 (Age Check)
|Next working day
Parcelforce Express 48
2 working days
|Parcelforce Express 48 (Age Check)
|2 working days
UK Standard - Royal Mail
3-5 working days
|Shipping costs will be calculated at checkout based on destination and weight.****
Express Delivery is not available on international orders.
Please note that it is the customer's responsibility to ensure that there is someone available at the delivery address to accept the parcel. Any parcels that are undelivered, due to nobody being available at the delivery address or incorrect address being provided, or subsequently uncollected from pick-up location, will be returned to sender. We will automatically issue a refund for all products once they have been received back at the museum, however, the cost paid for shipping is non-refundable.
All sales of replica blades, replica firearms and alcohol require age verification, therefore, these can only be sent with the Parcelforce Age Check service (24 or 48).
Collect in store
If you choose to collect in store, we will send you a notification once your order is ready to collect. Collections can be made from the shop at Royal Armouries Museum, Leeds during opening hours. You will be required to show your order confirmation email and a form of ID for the name on the order. Limited short stay, road-side parking is available on Clarence Road or Citipark operate the nearby Leeds Dock multi-storey car park. Please note that parking charges may apply.
International shipping outside the UK
All international orders will be sent by courier. The estimated delivery time for European deliveries is 7-10 working days*** and 10-14 working days*** for rest of the world, however this is not guaranteed.
Please note that some products are not available to ship outside of the UK. A full list can be found on the Restricted Items page. Orders placed with a non-UK delivery address that include a restricted item may be subject to cancellation and a refund will be issued. If you are unsure, please contact us before ordering.
Please be advised that you are responsible for any import duty that may be charged on delivery of your order. If you are unsure, we advise you to check with your own customs and excise department before placing an order.
You can find all the ways to contact us on our Contact Us page
* Please note that the shipping charges stated here are a rough guide and the final shipping charge displayed at checkout may vary.
** All delivery times are estimates.
*** This does not include weekends and bank holidays.
****Please be advised that you are responsible for any import duty that may be charged on delivery of your order. If you are unsure, we advise you to check with your own customs and excise department before placing an order.